Oops! Sorry!!

This site doesn't support Internet Explorer. Please use a modern browser like Chrome, Firefox or Edge.

Conflict Defense

Attention: Business Owners Who Want To Reduce Risk & Limit Liability Claims...

What We Do

We help protect the liability of the business owner from lawsuits and worker compensation claims from situations that arise in your industry.

No business wants to pay for lawsuit payouts, attorney fees, worker compensation claims, or medical bills for something that could have been prevented by having a better-trained security staff.

We are the solution to prevent these issues that can haunt a business for years.

We teach conflict de-escalation skills to diffuse hostility within a patron who is combative towards your staff. When more is needed, then we teach conflict intervention to use safe and effective techniques to escort the patron out of your establishment.

Let us help you in a win-win scenario of limiting your liability from your customers and employees from getting injured in dealing with conflict scenarios.

Some Use Case Scenarios

Restaurant & Bar Owners

Restaurants, Bars & Nightclubs

Security Staff should use conflict de-escalation and intervention techniques to break up fights and to escort aggressive customers out of the establishment without causing excessive harm. Security Staff needs to have skills to give confidence when engaging in a conflict scenario and not get injured or cause injury that results in lawsuits, worker compensation, higher insurance premiums, and bad public relations.

Behavioral Health or Mental Health Uniti

Mental Health Units 

Medical Staff should know conflict de-escalation and intervention techniques when dealing with aggressive patients. Medical Staff cannot strike or choke out patients, so they must have effective restraining techniques to control and protect the patient from harming themselves or others. A patient that is angry or under the influence of drugs or alcohol can be very dangerous. Medical Staff needs this training to stay safe while intervening and controlling a situation.

Dispensary Owners

Medical Dispensaries

Security Guards need to prevent criminal activity and protect the public while on premises. Most Security Guards here are armed but they need to know how to stay safe and not injure customers. If a criminal threat arises, then excessive force can be used. If just an aggressive customer, then the Guard must know de-escalation and non-lethal techniques to control an aggressive confrontation.


I reached out to John last month about some hands-on training for my security staff and managers, and I am very glad I did. John was recommended by one of the managers that spoke very highly of him and the training he provides. We signed up for the Conflict De-escalation & Intervention Security Workshop and it was pretty awesome. The techniques that were taught to us were simple enough to learn and very effective. Since the training, I myself have used the techniques learned multiple times with success. I have also witnessed my security staff use them as well. With that said, there has been no injuries to the customers or the staff which is a big plus. I highly recommend John and the training he offers to any bar/nightclub, it helps your security and management staff feel more safe having the knowledge to protect themselves and each other. 

Alex P.

General Manager of Bar/ Restaurant

© 2022 CONFLICT DEFENSE. All Rights Reserved

Designed by Digital Pino

If this site is report here. spam or abuse, report here.

This site was built with GrooveFunnels.